24/7 Customer Service Call Center:

If you have already booked a hotel reservation and need assistance, you can contact our Customer Service Call Center at 877-477-7441. Agents are available to assist you twenty-four hours a day, seven days a week.  Please have your trip number, phone number and email that you entered while making your reservation available.

Customer Service Call Center: 877-477-7441

Customer Support:  Click HERE

Customer Feedback & Tier Two Support:

If our 24/7 Customer Service Call Center is unable to handle your request and you wish to open Customer Support Ticket, you may contact our Tier Two Support via the email below.  Please send us your trip number, phone number and email that you entered while making your reservation and a brief description of your request.  We endeavor to respond to all inquiries within 48 hours.

Tier Two Support Email:  support@travelsmiles.org 

Customer Feedback Form:    - coming soon - 

Corporate Inquiries:

We want to hear from you if you have questions about our organization, the Travel Smiles Foundation, Inc. or just want to discuss ideas about how your company can work with travelsmiles.org to better fulfill our mission.

General Corporate Email:  info@travelsmiles.org

Non-Profit Email:  nonprofit@travelsmiles.org

Snail Mail:      travelsmiles.org LLC
                        100 Orchard Park Drive #24216
                        Greenville, SC 29616