Member FAQs

Is it really free to register with

Absolutely, joining and selecting your 501(c)(3) non-profit charity of choice is 100% free.  Members can register today at     

I found a lower rate on another major online travel site. What do I do?

Let us know!!!  Send us an email at . Our goal is to match the pricing of the other major online travel sites.  If we are not able to do that, we will need to ask our suppliers for assistance.  If you need to book immediately, we understand, but we will let you know the results of our investigation ... and come back and book your next trip soon. 

My favorite 501(c)(3) is not on the list. What do I do?

Hundred of thousands of 501(c)(3) non-profits are eligible and we get the list directly from the Internal Revenue Service.  If your favorite charity is missing, email us at We will verify the 501(c)(3) status, add them to the list if they are eligible ... and we will let you know once the process is completed.

Have other questions?

Email them to us at  We want to hear from you!